FAQs
Do you ship internationally?
Do you ship internationally?
Yes, we ship our products worldwide. Our efficient logistics network ensures timely delivery to all major markets.
What types of products do you offer?
What types of products do you offer?
We offer a curated selection of health, beauty, and wellness products that blend traditional wisdom from "Uibang Yuchwi" with modern innovations.
Can I place bulk orders?
Can I place bulk orders?
We specialize in handling large-volume orders and offer competitive pricing and discounts for bulk purchases.
What are your payment options?
What are your payment options?
We accept credit cards and online payment platforms.
How do you ensure product quality?
How do you ensure product quality?
All our products are rigorously tested and selected based on their quality and effectiveness, ensuring they meet global standards and the rich legacy of "Uibang Yuchwi."
Can you source specific products for my business?
Can you source specific products for my business?
Yes, we offer custom sourcing capabilities. If you're looking for specific items or custom solutions, our team can help you find or develop the products you need.
What is your return policy?
What is your return policy?
We offer a flexible return policy for damaged or defective items. Please contact our customer support team within 14 days of receiving your order for assistance.
How can I track my order?
How can I track my order?
Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your shipment's progress in real-time.
Do you offer support for setting up my account?
Do you offer support for setting up my account?
Yes, we provide comprehensive support for account setup and management. Our team is here to assist you with any issues or questions you may have.
Are there partnership opportunities available?
Are there partnership opportunities available?
We welcome partnership opportunities and collaborations. If you're interested in working with us, please reach out via our contact form to discuss potential partnerships.
Is your platform similar to Alibaba?
Is your platform similar to Alibaba?
No, unlike Alibaba, our platform does not allow users to directly list products. Our partner companies do not have access to a management dashboard; instead, they delegate responsibilities to us.
How does the platform work?
How does the platform work?
We showcase products in a digital catalog. Our team handles buyer inquiries, negotiations, and facilitates transactions, combining platform services with BPO support.